PalletsEco
Trusted Pallet Partner Across the Western US

Sustainable Pallet Solutions for a Greener Tomorrow

From buying and selling to recycling and transport, Pallets Eco delivers eco-friendly pallet services that reduce waste, lower costs, and keep your supply chain moving. Over 2 million pallets handled annually with a 98% customer satisfaction rate.

Serving warehouses, manufacturers, retailers, and distributors across Oregon, Washington, California, Idaho, and beyond. ISPM 15 certified. NWPCA member. Zero-landfill committed.

Free Estimates
Same-Day Service
Eco Certified

PalletsEco by the Numbers

Over 15 years of delivering sustainable pallet solutions has built a track record we are proud of.

2M+
Pallets Handled Annually
500+
Tons CO2 Saved Per Year
1,200+
Active Business Clients
98%
Customer Satisfaction Rate
15+
Years of Experience
50,000+
Trees Saved to Date
9
Western US States Served
24hr
Average Quote Response Time
Simple Process

How It Works

Getting started with PalletsEco is straightforward. Four simple steps from inquiry to ongoing partnership.

01

Request a Quote

Fill out our simple online form. Tell us about your pallet type, quantity, grade, and timeline. We respond to every inquiry within 24 hours with a detailed, no-obligation quote.

02

Assessment & Planning

Our team reviews your requirements and, if needed, conducts an on-site assessment of your pallet inventory, storage, and logistics setup. We recommend the most cost-effective and sustainable approach.

03

Service Delivery

We execute your order with precision — whether that is delivering a truckload of pallets, picking up surplus inventory, or dispatching our repair crew. Every delivery is tracked and confirmed.

04

Ongoing Partnership

We build long-term relationships. Your dedicated account manager monitors your pallet usage, suggests cost-saving opportunities, and provides quarterly sustainability reports showing your environmental impact.

Material Science

Detailed Material Specifications

We source only the highest quality raw materials for our pallets. Understanding the properties of each material helps you choose the right pallet for your specific application, load requirements, and budget. Our material experts are available to guide your selection.

Wood Species

Southern Yellow Pine

High strength-to-weight ratio, excellent nail-holding capacity, widely available across the US. Bending strength: 8,700 PSI. Ideal for standard GMA pallets and heavy-duty applications. Naturally resistant to splitting under load.

Oak (Red & White)

Extremely dense and durable hardwood. Bending strength: 10,300 PSI. Preferred for heavy industrial loads and automotive applications. Excellent wear resistance for multi-trip pallets. Higher cost offset by extended service life of 5-8 years.

Maple (Hard Maple)

Outstanding hardness and shock resistance. Bending strength: 12,100 PSI. Ideal for heavy manufacturing, metalworking, and applications requiring superior impact tolerance. Smooth surface minimizes product snagging.

Poplar (Yellow Poplar)

Lightweight yet strong softwood alternative. Bending strength: 7,000 PSI. Easy to work with, clean appearance, cost-effective for lighter loads and display pallets. Popular in food and retail applications where appearance matters.

Plastic Materials

HDPE (High-Density Polyethylene)

Chemical resistant, moisture-proof, and FDA-compliant for food contact. Service temperature: -40F to 180F. Weight: 15-25 lbs per pallet. Ideal for pharmaceutical, dairy, and cleanroom environments. Recyclable at end of life.

PP (Polypropylene)

Lighter weight than HDPE with good chemical resistance. Service temperature: 32F to 200F. Excellent for export applications as no heat treatment required. Nestable designs reduce return shipping costs by up to 60%. UV-stabilized options available for outdoor storage.

Not Sure Which Material Is Right?

Our material specialists can analyze your product weight, handling frequency, environmental exposure, and budget to recommend the optimal material and grade. We offer free material consultation for all new and existing clients, including sample pallets for testing in your facility before committing to a full order.

Request Material Consultation
Logistics Power

Fleet & Logistics Overview

Our fleet of 47 vehicles and team of 35 CDL-certified drivers deliver reliable pallet logistics across the western United States. Every truck is GPS-tracked with real-time route optimization to ensure on-time delivery and maximum fuel efficiency.

Flatbed Trailers

18 units

Max capacity: 48,000 lbs

Open-deck trailers for oversized and bulk pallet loads. Easy side-loading with forklifts at any dock height. Equipped with tarps and tie-downs for weather protection during transit.

Enclosed Dry Vans

15 units

Max capacity: 44,000 lbs

Climate-protected transport for heat-treated and food-grade pallets. Roll-up rear doors and interior lighting for safe loading. Air-ride suspension minimizes transit damage.

Curtain-Side Trailers

8 units

Max capacity: 44,000 lbs

Quick-access side curtains for rapid loading and unloading at multiple stops. Ideal for route deliveries serving 4-6 clients per run. Reduces dock time by up to 40% compared to enclosed vans.

Stake Bed Trucks

6 units

Max capacity: 12,000 lbs

Nimble medium-duty trucks for metro-area deliveries and pickups. Perfect for smaller loads of 50-200 pallets. Navigate tight urban loading docks and construction sites with ease.

47 Vehicles
Total Fleet Size
35 Certified
CDL-A Drivers
22 Scheduled
Daily Routes
99.2%
On-Time Rate

Request a Free Quote

Tell us about your pallet needs and our team will respond with a personalized quote within 24 hours. No obligation, no pressure — just honest pricing and expert recommendations.

Format: (555) 123-4567 or 1-555-123-4567

US: 97201 or 97201-1234 | Canada: V6B 3K9

All fields marked with * are required. We respect your privacy and never share your information.

What We Do

Comprehensive Pallet Services

From sourcing and selling to recycling and custom builds, we handle every aspect of the pallet lifecycle with sustainability at the core. Each service is backed by our quality guarantee.

Pallet Buying

Source high-quality new and used pallets at competitive prices. We offer a wide range of sizes, materials, and grades to fit any logistics need — from standard 48x40 GMA pallets to oversized and specialty dimensions.

  • New, Grade A, B, and C pallets in stock
  • Standard 48x40, 42x42, 48x48, and custom sizes
  • Hardwood, softwood, and heat-treated options
  • Volume pricing starting at 50+ units
  • Next-day delivery in most service areas
Learn More

Pallet Selling

Turn your surplus pallets into revenue. We buy used pallets of all grades and conditions, providing fast pickups and fair market pricing. Our grading team evaluates on-site so you know exactly what your inventory is worth.

  • We purchase all grades including damaged pallets
  • On-site evaluation and grading
  • Same-day or next-day pickup available
  • Transparent, market-rate pricing
  • Scheduled recurring pickup programs
Learn More

Pallet Recycling

Responsible recycling that diverts wood waste from landfills. We dismantle, sort, and repurpose pallet materials to minimize environmental impact. Unusable wood is processed into mulch, animal bedding, or biomass fuel.

  • Full dismantling and material sorting
  • Wood waste converted to mulch and biomass
  • Nails and hardware recycled separately
  • Certificates of recycling available on request
  • Zero-landfill goal for all pallet materials
Learn More

Transportation

Reliable pallet logistics across the western United States and beyond. Our dedicated fleet handles pickups, deliveries, and scheduled route services with GPS tracking and real-time ETAs.

  • Flatbed, van, and curtain-side trailers
  • GPS-tracked fleet with real-time updates
  • Scheduled daily and weekly route options
  • LTL and full-truckload capacity
  • Cross-docking and staging services
Learn More

Pallet Repair

Extend the life of your pallets with our expert repair services. We restore damaged pallets to full working condition at a fraction of replacement cost, using quality lumber and certified repair techniques.

  • Board and stringer replacement
  • Lead-board and notch repair
  • Heat-treatment re-certification after repair
  • Bulk repair programs with fast turnaround
  • Up to 60% savings vs. buying new
Learn More

Custom Solutions

Need something unique? We design and build custom pallet solutions tailored to your specific product dimensions, weight requirements, and supply chain logistics. Our engineering team works with you from concept to delivery.

  • Custom dimensions and load ratings
  • Engineered for specific product profiles
  • Prototype development and testing
  • Heat-treated and export-compliant options
  • Branded and color-coded pallets available
Learn More
Case Studies

Customer Success Stories

Real results from real partnerships. These case studies demonstrate how PalletsEco has helped businesses across industries solve complex pallet challenges, reduce costs, and improve their supply chain sustainability.

Regional Grocery Chain (14 Stores)

Challenge

Was spending $180,000 annually on new pallets with 35% of inventory being discarded after single use. High damage rates during in-store restocking resulted in product loss averaging $12,000 per quarter.

Solution

Implemented a closed-loop pallet program with weekly pickups at each store, repair and re-grade at our Portland facility, and same-day redistribution. Custom half-pallets designed for narrow aisle restocking.

Results

  • 42% reduction in annual pallet spend ($75,600 saved)
  • Product damage from pallet failures dropped 91%
  • 680 tons of wood diverted from landfill in Year 1
  • Zero missed pickups across 728 scheduled collections

Craft Beverage Manufacturer

Challenge

Shipping 15,000 cases of beverages monthly on inconsistent-quality pallets sourced from three different vendors. Pallet failures during transit caused $8,500/month in breakage claims and delayed deliveries to 200+ retail accounts.

Solution

Consolidated to a single PalletsEco supply contract with Grade A heat-treated pallets sized specifically for their case dimensions. Implemented RFID tracking on all pallets to monitor trip counts and condition.

Results

  • Transit breakage claims dropped from $8,500/month to $400/month (95% reduction)
  • Single-vendor consolidation saved 12 hours/week in procurement admin
  • Pallet cost per case shipped reduced by $0.18 (31% savings)
  • RFID data showed average pallet completing 11 trips before repair needed

E-Commerce Fulfillment Center (3PL)

Challenge

Processing 40,000 orders daily with pallet inventory fluctuating wildly between 2,000 and 8,000 units. Emergency pallet purchases at spot pricing were costing 40-60% above contract rates, and storage of excess pallets consumed 6,000 sq ft of warehouse space.

Solution

Designed a just-in-time pallet supply program with twice-daily deliveries calibrated to their order forecast. PalletsEco maintains a dedicated buffer inventory of 3,000 pallets at our Portland yard, eliminating on-site storage needs.

Results

  • Eliminated $124,000/year in emergency spot purchases
  • Freed 6,000 sq ft of warehouse space (valued at $54,000/year)
  • Pallet availability maintained at 99.7% through peak Q4 season
  • Average delivery-to-dock time of 2.3 hours from order placement

Agricultural Cooperative (Seed & Feed)

Challenge

Seasonal demand spikes of 300% during spring planting required massive pallet inventory buildup. Off-season pallets stored outdoors degraded rapidly. Export shipments to Canada and Mexico repeatedly held at customs due to non-compliant heat treatment documentation.

Solution

Created a seasonal flex program with guaranteed spring allocation, off-season buyback of surplus pallets, and dedicated ISPM 15 heat treatment with full export documentation packages for every international shipment.

Results

  • Zero customs holds since program inception (18 months, 340 export loads)
  • Seasonal pallet costs reduced 38% through buyback credit program
  • $22,000 saved annually by eliminating outdoor pallet storage degradation
  • Spring allocation guarantee met 100% despite industry-wide shortages
Our Network

Four Strategic Facilities

Our network of four facilities across the western United States totals over 190,000 square feet of manufacturing, recycling, distribution, and repair capacity. Each location is strategically positioned to minimize delivery times and maximize service coverage for our clients.

Portland HQ & Manufacturing

Portland, Oregon85,000 sq ft

  • Full pallet manufacturing line producing 2,500 pallets/day
  • Automated nail guns and board cutting stations
  • ISPM 15 heat treatment chamber (capacity: 800 pallets per cycle)
  • Quality control lab with moisture meters and load testing equipment
  • Customer showroom with sample pallets and material displays
  • 3-acre outdoor lumber yard with covered storage
  • Administrative offices and dispatch center

Seattle Distribution Depot

Kent, Washington32,000 sq ft

  • Regional distribution hub for Washington and British Columbia
  • Inventory of 15,000+ pallets in standard sizes ready for same-day dispatch
  • Pallet sorting and grading facility
  • Cross-dock operations for client-to-client pallet transfers
  • Fleet parking for 12 trucks with on-site maintenance bay

Sacramento Recycling Yard

West Sacramento, California45,000 sq ft

  • High-volume pallet dismantling and recycling center
  • Industrial wood grinder producing mulch and biomass feedstock
  • Board salvage and re-sawing operation recovering 60% of usable lumber
  • Metal recycling collection for nails, screws, and hardware
  • Serves Northern and Central California markets

Denver Logistics Hub

Commerce City, Colorado28,000 sq ft

  • Mountain West regional hub serving CO, UT, and western NE
  • Pallet repair workshop with 8 repair stations
  • Inventory staging for just-in-time delivery programs
  • Loading dock with 6 bays for simultaneous truck operations
  • Climate-controlled storage for heat-treated export pallets
Who We Serve

Industries We Support

From food processing plants to aerospace contractors, our pallet solutions are trusted by businesses across every major industry. We understand the unique requirements of each sector.

Warehousing & Distribution

High-volume pallet programs for distribution centers with scheduled pickups, deliveries, and inventory management.

Retail & Big Box

Standard and display pallets for retail logistics, store deliveries, and point-of-sale displays.

Food & Beverage

FDA-compatible, heat-treated pallets meeting food-grade handling requirements for breweries, dairies, and processors.

Manufacturing

Durable pallets engineered for heavy industrial loads, assembly-line integration, and automated handling systems.

Agriculture

Field-ready pallets for produce, grain, and nursery stock with options for moisture resistance and outdoor durability.

Pharmaceuticals

Clean, heat-treated pallets meeting pharmaceutical supply chain requirements including traceability and contamination control.

Automotive

Heavy-duty pallets for automotive parts, engines, and assemblies designed for robotic handling and racking systems.

Construction

Rugged pallets for building materials, hardware, and tools that withstand job-site conditions and heavy equipment.

Logistics & 3PL

Scalable pallet supply programs for third-party logistics providers with flexible volume commitments and multi-site delivery.

E-Commerce & Fulfillment

Lightweight and stackable pallets optimized for fulfillment center workflows, pick-and-pack operations, and last-mile staging.

Aerospace & Defense

Precision-built pallets for sensitive equipment, avionics, and defense hardware with strict dimensional tolerances and documentation.

Why Pallets Eco

The Smarter, Greener Choice for Pallets

Choosing the right pallet partner impacts your costs, your operations, and your environmental footprint. Here is why over 1,200 businesses trust PalletsEco.

Eco-Friendly Commitment

Every pallet we handle is part of a circular economy. We divert millions of pounds of wood from landfills each year through our repair, recycling, and repurposing programs.

Unmatched Quality

Rigorous inspection and grading ensures every pallet meets or exceeds industry standards for safety and durability. Each pallet passes a multi-point quality check before leaving our yard.

Fast Turnaround

Same-day and next-day service available across the Portland metro area, with scheduled routes throughout the western United States. We understand that downtime costs money.

Competitive Pricing

Volume discounts, flexible payment terms, and transparent pricing with no hidden fees or surprise charges. We provide detailed quotes so you know exactly what to expect.

Industry Expertise

With over 15 years in the pallet industry, our team has deep knowledge of pallet standards, wood species, load-bearing requirements, and export regulations across every major sector.

Dedicated Account Management

Every client is assigned a dedicated account manager who understands your business, anticipates your needs, and ensures seamless communication from order to delivery.

Full Supply Chain Coverage

From sourcing raw materials to delivering finished pallets and recycling end-of-life units, we manage the entire pallet lifecycle so you can focus on your core business.

Certified & Compliant

ISPM-15 certified heat treatment, NWPCA member, and SFI/FSC chain-of-custody compliant. We meet the strictest international standards for phytosanitary treatment and sustainable forestry.

Full Lifecycle

The Complete Pallet Lifecycle

From sustainable forest to final recycling, every pallet goes through a carefully managed lifecycle that maximizes value and minimizes waste. Here are the 10 stages of a pallet's journey through the PalletsEco circular economy.

01

Sustainable Forestry

Raw timber is harvested from SFI and FSC-certified forests using sustainable practices that ensure reforestation and biodiversity. Every board we use can be traced back to a responsibly managed forest through our chain-of-custody documentation.

02

Lumber Milling

Logs are processed at regional sawmills into dimensional lumber — typically 1x4, 1x6, 2x4, and 4x4 cuts for pallet components. Sawmill byproducts like sawdust and bark are repurposed for animal bedding and garden mulch.

03

Kiln Drying & Treatment

Green lumber is kiln-dried to 19% moisture content or below for dimensional stability. Export pallets undergo ISPM 15 heat treatment at 56C core temperature for 30 minutes to eliminate pests and pathogens.

04

Pallet Assembly

Boards and stringers are assembled using pneumatic nail guns on custom jigs ensuring consistent dimensions and nail patterns. Each pallet is built to NWPCA specifications for its intended grade and load rating.

05

Quality Inspection

Every pallet passes our 9-point inspection: board integrity, nail placement, stringer condition, dimensional accuracy, surface smoothness, load capacity test, moisture level check, marking verification, and visual grade confirmation.

06

Delivery & Deployment

Pallets are loaded onto our GPS-tracked fleet for delivery to client facilities. Drivers confirm quantities, condition, and placement at delivery. Real-time delivery confirmations are sent to client account managers.

07

Active Service Life

Pallets enter the supply chain, supporting warehouse storage, transportation, and retail display. A well-maintained hardwood pallet typically completes 15-20 one-way trips or 4-7 years in a closed-loop system.

08

Collection & Return

Used and damaged pallets are collected from client sites on scheduled routes. Our drivers sort on-site, separating reusable pallets from those needing repair and those destined for recycling.

09

Repair & Refurbishment

Pallets with repairable damage receive new boards, stringers, or blocks. They are re-graded, re-stamped if heat-treated, and returned to saleable inventory. Repair extends pallet life by an average of 3-5 additional years.

10

End-of-Life Recycling

When a pallet reaches the end of its structural life, it is dismantled. Usable boards are salvaged. Remaining wood is ground into mulch, biomass fuel, or animal bedding. Metal fasteners are recycled. Zero waste reaches the landfill.

Transparent Pricing

Clear, Honest Pricing

We believe in pricing transparency. No hidden fees, no surprise surcharges, no bait-and-switch quotes. Our volume-based pricing tiers are published openly so you know exactly what to expect. Every quote includes delivery, and we offer a price-match guarantee against any comparable provider.

1 - 100 pallets

Standard pricing

Turnaround: 1-3 business days

Ideal for small businesses and one-time needs. No minimum order fee. Free delivery within 50 miles of any PalletsEco facility.

100 - 500 pallets

8-12% volume discount

Turnaround: 1-2 business days

Popular with mid-size warehouses and regional distributors. Dedicated delivery scheduling. Quarterly pricing locked for budget predictability.

500 - 2,000 pallets

15-22% volume discount

Turnaround: Same or next day

Assigned account manager. Custom grading specifications available. Priority production scheduling. Monthly invoicing with net-30 terms.

2,000+ pallets

25%+ custom contract

Turnaround: Same day guaranteed

Enterprise agreements with annual pricing. Dedicated fleet allocation. Just-in-time delivery programs. Quarterly business reviews and sustainability reporting.

What Affects Your Pallet Price?

Material & Grade

Hardwood costs more than softwood. Grade A (like new) pallets are priced higher than Grade B or C. Plastic and composite pallets carry a premium but offer longer service life and lower per-trip costs.

Size & Specifications

Standard 48x40 GMA pallets are our most economical option. Custom dimensions, heavy-duty load ratings, ISPM 15 heat treatment, and special features like anti-slip coatings affect pricing.

Delivery Distance

Free delivery within 50 miles of any PalletsEco facility. Beyond that, a transparent per-mile surcharge applies. Full truckload orders (400+ pallets) receive free delivery up to 200 miles.

Our guarantee: The price on your quote is the price you pay. No fuel surcharges, environmental fees, handling charges, or administrative costs are added after the fact. If you find a lower price from a comparable provider for the same grade and specifications, we will match it.

Innovation

Technology & Innovation

We invest in cutting-edge technology to deliver better quality, faster service, and complete transparency. From RFID-tracked pallets to AI-powered grading, our technology stack gives you visibility and control over every pallet in your supply chain.

RFID Pallet Tracking

Every pallet in our managed programs can be equipped with passive RFID tags enabling real-time tracking through your supply chain. Know exactly where your pallets are, how many trips they have completed, and when they are due for inspection. Tags survive heat treatment, moisture, and impact. Compatible with all major warehouse management systems.

Customer Inventory Portal

Log in to your personalized dashboard to view current pallet inventory levels, track incoming deliveries, schedule pickups, download invoices, and review sustainability metrics. The portal provides real-time visibility into every pallet transaction with exportable reports for your ERP system. Mobile-responsive for warehouse floor access.

Automated Grading System

Our proprietary grading stations use high-resolution cameras and machine-learning algorithms to assess pallet condition in under 3 seconds. The system measures board integrity, nail protrusion, stringer cracks, and dimensional accuracy against NWPCA standards. This eliminates subjective grading and ensures consistent quality across every order.

Moisture Sensing Technology

Embedded moisture sensors in our heat-treatment kilns and storage areas continuously monitor wood moisture content to within 0.5% accuracy. Pallets are verified at 19% or below before shipment, preventing mold growth, warping, and weight compliance issues. Moisture certificates are included with every heat-treated shipment.

Load Testing Equipment

Our Portland and Sacramento facilities feature hydraulic load testing rigs that verify pallet capacity up to 15,000 lbs static load. Random samples from every production run are tested to destruction to validate our published load ratings. Test results are archived and available to clients on request.

Our Environmental Impact

Making a Measurable Difference

Sustainability is not just a buzzword for us. Every pallet we recycle, repair, or repurpose contributes to a healthier planet. Here is the impact we have made together with our partners.

50,000+

Trees Saved

Extending pallet lifespans and recycling materials reduces the demand for virgin timber each year.

3M+ lbs

Landfill Waste Diverted

Millions of pounds of wood and materials kept out of landfills through repair, recycling, and repurposing.

500+ tons

Carbon Footprint Reduced

Local sourcing and efficient logistics cut transportation emissions compared to new pallet manufacturing.

1.2M gal

Water Saved

Reusing and repairing pallets avoids the significant water consumption required in new lumber processing.

850 MWh

Energy Conserved

Repairing a pallet uses a fraction of the energy required to manufacture a new one from raw lumber.

Our Process

How We Recycle Pallets

Our 7-step recycling process ensures that every pallet is handled responsibly, maximizing material reuse and minimizing waste at every stage.

1

Collection

Used and damaged pallets are collected from client sites across our service area on scheduled routes.

2

Sorting & Grading

Each pallet is inspected and sorted by condition: repairable, recyclable, or biomass-bound.

3

Dismantling

Pallets beyond repair are carefully dismantled. Reusable boards are salvaged; nails and hardware are separated for metal recycling.

4

Repair & Rebuild

Repairable pallets receive new boards, stringers, or blocks. They are re-nailed, sanded, and graded to meet quality standards.

5

Wood Processing

Non-reusable wood is ground into mulch, animal bedding, or biomass fuel pellets — nothing goes to waste.

6

Quality Assurance

Repaired and rebuilt pallets undergo a final multi-point inspection before being returned to inventory.

7

Redistribution

Certified pallets re-enter the supply chain, completing the circle and reducing demand for virgin timber.

Safety First

Safety & Compliance

Safety is non-negotiable at PalletsEco. We maintain rigorous compliance with OSHA, DOT, and FMCSA regulations across all operations. Our safety record speaks for itself: incident rates 62% below industry average, 99.2% on-time delivery with zero preventable accidents in the past 18 months.

OSHA Compliance Program

Full compliance with OSHA 29 CFR 1910 (General Industry) and 1926 (Construction) standards. Annual third-party safety audits. All facilities maintain current OSHA 300 logs with incident rates 62% below the industry average for wood product manufacturing.

Worker Safety Training

Every employee completes 40 hours of safety training before operating any equipment, plus 8 hours of annual refresher training. Topics include forklift certification, nail gun safety, lockout/tagout procedures, PPE requirements, and ergonomic lifting techniques. We maintain a 97% training compliance rate.

DOT Transportation Compliance

All commercial vehicles in our fleet comply with FMCSA and DOT regulations. Drivers hold valid CDL-A licenses with clean driving records. Pre-trip and post-trip inspections are completed for every run. Electronic logging devices (ELDs) ensure hours-of-service compliance. Our CSA safety scores are in the top 15% nationally.

Insurance & Liability Coverage

Comprehensive insurance coverage including $5M general liability, $2M auto liability per vehicle, $1M workers compensation, and $5M umbrella policy. Certificates of insurance are provided to all clients upon request. Full cargo insurance covers pallet loads in transit up to $500,000 per shipment.

Incident Response Protocol

Documented incident response procedures for workplace injuries, vehicle accidents, chemical spills, and fire emergencies. All incidents are investigated within 24 hours with root cause analysis and corrective action reports. Our lost-time injury rate is 0.8 per 200,000 work hours — well below the industry average of 3.2.

Quality Promise

Our 9-Point Quality Guarantee

Every pallet that leaves our facility has passed a rigorous 9-point inspection process. We back our quality with a replacement warranty: if any pallet fails to meet its stated grade specifications within 30 days of delivery, we replace it at no cost. Our 98% customer satisfaction rate is a direct result of this commitment to quality.

1

Board Integrity

Each deck board and bottom board is checked for cracks longer than 6 inches, rot, excessive wane, and holes larger than 1 inch. Boards with damage exceeding grade tolerances are replaced before the pallet is approved.

2

Nail & Fastener Placement

Nail positions are verified against NWPCA patterns. Protruding nails are driven flush or removed. Missing nails are replaced. Ring-shank nails are used for all structural connections to prevent pull-through under load.

3

Stringer Condition

All three stringers (or block/stringer combinations) are inspected for cracks, notch damage, and decay. Stringers with splits extending more than 50% of their length are replaced. Notch cuts are verified for forklift compatibility.

4

Dimensional Accuracy

Overall length, width, and height are measured and verified to within 1/4 inch of specified dimensions. Board spacing is confirmed for consistent fork entry and product support. Squareness is checked using diagonal measurements.

5

Surface Smoothness

Top deck surfaces are inspected for splinters, rough edges, and raised grain that could damage products or packaging. Sanding is performed where needed. No sharp edges or protruding hardware on any contact surface.

6

Load Capacity Verification

Pallets are verified to meet their rated static, dynamic, and racking load capacities. Random sample testing on hydraulic rigs confirms published ratings. Every production run includes at least one destructive test to failure.

7

Moisture Content Check

Handheld pin-type moisture meters verify wood moisture content at multiple points. Acceptable range is 14-19% for standard pallets and verified post-treatment for ISPM 15 pallets. Readings are recorded in our quality database.

8

Marking & Stamping Verification

Grade stamps, ISPM 15 treatment marks, company logos, and any client-specific markings are verified for correct placement, legibility, and accuracy. Missing or illegible marks are re-applied before shipment.

9

Final Visual Inspection

A complete visual walkthrough confirms overall appearance meets grade specifications. The pallet is rotated and viewed from all angles. Any cosmetic issues not caught in prior steps are addressed. The pallet receives a final approval mark.

Our Warranty & Replacement Policy

Every pallet sold by PalletsEco carries a 30-day quality warranty. If a pallet fails to meet its grade specifications due to a quality defect (not misuse or overloading), we will replace it free of charge including delivery. For contract clients, our warranty extends to 90 days. Claims are processed within 48 hours. In over 2 million pallets handled last year, our warranty claim rate was just 0.3%.

Request Quality Specs
Environmental Data

Recycled vs New: The Numbers

The environmental case for recycled pallets is overwhelming. Every metric — from carbon emissions to water consumption to cost — favors choosing recycled or repaired pallets over manufacturing new ones from virgin lumber. Here is a detailed comparison per pallet.

MetricNew PalletRecycled PalletSavings
CO2 Emissions28.5 kg per pallet4.2 kg per pallet85% reduction
Water Consumption58 gallons per pallet6 gallons per pallet90% reduction
Energy Usage31 kWh per pallet8 kWh per pallet74% reduction
Average Cost$11.50 - $15.00$5.50 - $8.5040-52% savings
Trees Consumed0.0065 trees per pallet0 trees per pallet100% reduction
Landfill Waste3.2 lbs packaging waste0 lbs (zero waste)100% reduction
Transport Emissions6.8 kg CO2 (avg mill distance)2.1 kg CO2 (local sourcing)69% reduction

What This Means at Scale

For a business using 10,000 pallets per year, switching from 100% new pallets to recycled pallets saves approximately 243 tons of CO2, 520,000 gallons of water, 230 MWh of energy, and $40,000-65,000 in direct pallet costs. That is the equivalent of taking 53 cars off the road for a year, or the annual water usage of 12 American households. We provide these calculations in your quarterly sustainability report, giving your ESG team verified data for corporate responsibility reporting.

Testimonials

What Our Clients Say

We are proud to partner with businesses across the western United States who share our vision for sustainable logistics. Here are some of their stories.

Pallets Eco has transformed our supply chain. Their recycled pallets are just as reliable as new ones, and we have cut our packaging costs by 30%. Their team is professional and always delivers on time.

30% cost reduction in pallet spend
Sarah Mitchell
Supply Chain Director
Northwest Organic Foods

We switched to Pallets Eco for all our pallet needs and could not be happier. Their commitment to sustainability aligns perfectly with our company values, and the quality is consistently excellent.

100% sustainable pallet program achieved
David Chen
Operations Manager
Pacific Coast Distributors

The custom pallet solutions from Pallets Eco saved us thousands in shipping damage. Their team analyzed our products and designed pallets that fit perfectly. Outstanding service from start to finish.

85% reduction in transit damage
Maria Rodriguez
Logistics Coordinator
Columbia River Brewing Co.

We needed a reliable partner who could handle our high-volume pallet recycling. Pallets Eco picks up over 2,000 pallets a week from our facilities and has never missed a scheduled pickup in two years.

2,000+ pallets recycled weekly
James Thornton
Warehouse Director
Cascade Distribution Center

Their pallet repair program has been a game-changer for our bottom line. Instead of buying new every quarter, we now repair and reuse about 70% of our pallet inventory. The savings are substantial.

$45,000 annual savings on pallets
Linda Park
Procurement Manager
Evergreen Manufacturing Inc.

What impressed us most was the transparency. Pallets Eco gave us a full sustainability report showing exactly how many trees were saved and how much waste was diverted through our partnership. Our ESG team loves it.

ESG reporting data for 3 consecutive years
Robert Andersen
VP of Sustainability
Summit Foods Group
Quality Assurance

Certifications & Standards

We maintain the highest industry certifications to ensure every pallet meets rigorous quality, safety, and environmental standards. Our commitment to compliance gives you peace of mind.

ISPM 15 Certified

International Standards for Phytosanitary Measures No. 15 — all export pallets are heat-treated and stamped.

SFI Certified

Sustainable Forestry Initiative chain-of-custody certification ensures our wood comes from responsibly managed forests.

FSC Chain of Custody

Forest Stewardship Council certification tracking sustainably sourced wood from forest to final product.

NWPCA Member

National Wooden Pallet and Container Association member committed to industry best practices and safety standards.

ISO 9001 Compliant

Quality management system aligned with ISO 9001 standards for consistent, reliable service delivery.

EPA Compliant

All recycling, treatment, and waste-processing operations meet or exceed Environmental Protection Agency guidelines.

Planning Ahead

Seasonal Demand Guide

Pallet demand follows predictable seasonal patterns driven by retail cycles, agricultural seasons, and construction activity. Understanding these patterns helps you plan inventory and avoid costly spot purchases. PalletsEco guarantees availability for contract clients through every peak season.

Highest Demand

Q4: Retail & Holiday Peak (Oct-Dec)

Retail fulfillment centers, e-commerce warehouses, and distribution centers operate at 200-300% normal volume. Pallet demand surges 60-80% above baseline. We pre-build 40,000 additional pallets in September to ensure zero stockouts for our clients through the holiday rush. Priority allocation guaranteed for annual contract holders.

High Demand

Q1: Spring Agriculture (Feb-Apr)

Seed, fertilizer, and agricultural chemical distributors ramp up shipments for spring planting. Farm cooperatives and equipment dealers require heavy-duty pallets for outdoor storage. We activate our agricultural flex inventory starting February 1 each year, maintaining a dedicated pool of 15,000 outdoor-rated pallets.

Moderate-High Demand

Q2: Summer Construction (May-Jul)

Building material suppliers, hardware distributors, and lumber yards see seasonal peaks as construction activity accelerates. Demand for heavy-duty and oversized pallets increases 30-40%. Our Sacramento and Denver facilities increase production capacity by adding a second shift during these months.

Building Demand

Q3: Pre-Holiday Build (Aug-Sep)

Manufacturers and importers begin building inventory for Q4 holiday season. Container volumes at West Coast ports increase, driving demand for export-quality and receiving pallets. We use this period to build strategic inventory, conduct fleet maintenance, and onboard seasonal drivers to prepare for Q4.

Lock In Your Seasonal Allocation

Annual contract clients receive guaranteed pallet availability through every peak season with locked pricing. No spot-market surcharges, no allocation shortages, no scrambling for last-minute supply. Contact us before your next peak season to discuss a guaranteed allocation program.

Discuss Seasonal Planning
Global Compliance

Export & International Pallets

Shipping internationally requires pallets that meet strict phytosanitary regulations. As a certified ISPM 15 heat treatment facility, we produce export-ready pallets with all required documentation, ensuring your shipments clear customs without delays or holds.

ISPM 15 Heat Treatment

Our Portland facility houses a state-of-the-art heat treatment chamber capable of processing 800 pallets per cycle. Every export pallet is heated to a core temperature of 56 degrees Celsius (132.8F) for a minimum of 30 minutes, as required by the International Plant Protection Convention.

  • IPPC-approved treatment facility with unique stamp code
  • Core temperature verified with calibrated probes (NIST-traceable)
  • Treatment records maintained for 3 years per USDA requirements
  • Pallets stamped with official ISPM 15 mark on two sides
  • Turnaround: 24-48 hours for heat treatment of existing pallets
  • New export pallets manufactured and treated in as little as 3 business days

Export Documentation & Compliance

International shipping involves complex documentation requirements that vary by destination country. Our export compliance team prepares all necessary paperwork to ensure your shipments clear customs smoothly, whether shipping to Canada, Mexico, the EU, Asia, or any other destination.

  • Heat treatment certificates with batch numbers and dates
  • Phytosanitary certificates coordinated with USDA-APHIS when required
  • Country-specific documentation for EU, Canada, Mexico, China, and more
  • Guidance on pallet material restrictions (some countries ban certain woods)
  • Fumigation services available for destinations not accepting heat treatment
  • Customs pre-clearance document packages to eliminate port delays
Why Switch

PalletsEco vs Typical Providers

Not all pallet companies are created equal. Here is how PalletsEco compares to a typical pallet provider on the metrics that matter most to your business: speed, quality, transparency, sustainability, and total value.

FeaturePalletsEcoTypical Competitor
Quote Response TimeUnder 4 hours (avg 2.1 hrs)24-72 hours
Quality Grading SystemAutomated AI + manual 9-point inspectionVisual inspection only
Sustainability ReportingQuarterly ESG reports with verified dataNot typically offered
RFID Tracking AvailableYes, integrated with customer portalRarely available
Service Area9 western states with 4 facilitiesUsually 1-2 states
Heat Treatment (ISPM 15)In-house certified facilityOften outsourced (adds 3-5 days)
Emergency/Same-Day ServiceGuaranteed for contract clientsSubject to availability
Pricing TransparencyPublished tiers, no hidden fees, price-matchQuote-based, variable pricing
Customer Satisfaction Rate98% (independently verified)Industry average: 78%
Zero-Landfill CommitmentYes, verified by third-party auditNot typically committed

Ready to experience the PalletsEco difference? Our team is standing by to show you how we can improve your pallet operations with better quality, faster service, and lower total cost of ownership.

Get Your Free Comparison Quote
Service Coverage

Serving the Western United States

Our operations are headquartered in Portland, Oregon, with service coverage spanning nine western states. Whether you need a single truckload or an ongoing supply program, we have the logistics infrastructure to deliver reliably across the region.

Oregon
HQ — Same-day service
Washington
Next-day service
California
Northern & Central CA
Idaho
Boise & southern ID
Nevada
Reno & Las Vegas
Utah
Salt Lake City metro
Arizona
Phoenix & Tucson
Colorado
Denver & Front Range
Montana
Western MT corridor

Expanding into additional states? Contact us — we regularly extend service to new areas based on client demand and can coordinate with partner carriers nationwide.

9
States Covered
Western United States
Portland, OR — Headquarters

Proud Member of Industry Associations

We actively participate in the organizations that set standards, drive innovation, and promote sustainability in the pallet and logistics industry.

NWPCA
Sustainable Forestry Initiative
Forest Stewardship Council
Oregon Trucking Association
IWPA
Green Business Network
FAQ

Frequently Asked Questions

Quick answers to the questions we hear most often. Need more detail? Our team is always happy to help.

What types of pallets do you buy and sell?

We handle all major pallet types including standard 48x40 GMA pallets, 42x42, 48x48, custom sizes, hardwood, softwood, heat-treated, and export-grade pallets. We buy and sell Grade A (like new), Grade B (good condition), and Grade C (economy) pallets. We also work with plastic and composite pallets for specialized applications.

What areas do you serve?

We serve the entire western United States with primary operations in Oregon, Washington, California, Idaho, Nevada, Utah, Arizona, Colorado, and Montana. Our Portland-area clients enjoy same-day and next-day service, while most other locations in our coverage area receive service within 2-3 business days.

How quickly can you deliver pallets?

For the Portland metro area, we offer same-day delivery for orders placed before 10 AM if the product is in stock. Next-day delivery is available throughout Oregon and Washington. For other western states, standard delivery is 2-5 business days depending on location and volume. Rush delivery options are available at an additional cost.

Do you offer heat-treated (ISPM 15) pallets for export?

Yes. We are a fully certified ISPM 15 heat-treatment facility. All export pallets are treated to the required core temperature of 56 degrees Celsius for 30 minutes, stamped with our official IPPC mark, and accompanied by compliance documentation. We can heat-treat both new and used pallets.

What happens to pallets that cannot be repaired?

Pallets that are beyond economical repair are dismantled and processed. Reusable boards are salvaged for future repairs. Remaining wood is ground into mulch for landscaping, animal bedding, or biomass fuel pellets. Metal fasteners are recycled separately. Our goal is zero landfill waste from pallet materials.

Can you set up a recurring pickup and delivery schedule?

Absolutely. Many of our clients operate on weekly or bi-weekly pickup and delivery schedules. We assign dedicated routes and drivers so your team always knows when to expect service. Scheduled programs also qualify for volume pricing discounts. Contact us to design a program tailored to your facility.

See Our Work

Inside PalletsEco Operations

From our 85,000 sq ft yard to delivery trucks — take a look at how we process, store, and ship millions of pallets every year.

PalletsEco outdoor pallet yard at sunset with forklifts and stacked pallets
Our Yard

85,000 sq ft Pallet Distribution Center

Portland, OR — Over 50,000 pallets in stock, ready for same-day dispatch

Used pallets collected for recycling at PalletsEco facility
Recycling

Pallet Collection & Sorting

We buy & collect used pallets for recycling — saving 47,000 trees per year

Indoor warehouse with wood and blue plastic pallets stacked floor to ceiling
Warehouse

Wood & Plastic Inventory

Grade A, B, and C pallets — wood and plastic — always in stock

Pallets loaded inside a delivery truck ready for transportation
Transportation

Fleet of 45+ Delivery Vehicles

Up to 400 pallets per truckload — same-day and next-day delivery across 10 states

Pallets being processed in recycling facility warehouse
Processing

Recycling & Repair Center

95% diversion rate — pallets repaired, repurposed, or converted to mulch

Colorful plastic and wood pallets organized in warehouse storage
Products

Full Product Range

Wood, plastic, colored — every type and size for any industry

Ready to Go Green with Your Pallet Needs?

Join over 1,200 businesses that trust Pallets Eco for sustainable, reliable, and cost-effective pallet solutions. Whether you need 50 pallets or 50,000, we have you covered.

VisitPortland, OR